True Expertise - pricipals are proficient in IT products and services delivery

 Skills and capabilities of people - professionals, dedicated full-tiume to capability groups help develop knowledge and assets for clients across all the industries we serve

 Dominance of technologies from a users' point of view

 Manageable size - do not have to support a large overhead

 Price – price-competitive solutions and services that improve performance

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Customer Interaction Services

The cost of acquiring a new customer is five times the cost of retaining an old one. And hence it is important that your customer interaction is managed in the best possible way. Customer Interaction Services at Technik are tailored to provide superior customer interaction and hence leverage every customer relationship to the fullest. Our portfolio includes a whole gamut of customer facing offerings including 24/7 customer support through voice (in-bound and out-bound calls), e-mail and web mediums, telemarketing services and telemarketing outsourcing, technical support services and employee IT helpdesk services. We serve multiple industries including insurance, banks, financial services companies, retailers and OEM's.

Finance and Accounting

Finance & Accounting Services provided by Technik ranges from general accounting to specialized services such as treasury and cash management services. Our offerings include: Billing services, Account payables, Account receivables, General accounting, Tax management and Treasury & Cash management

Payment Services

Our payment Processing Service offerings fall under the purview of back office operations and we can operate virtually any labor intensive payment process, even those that are unique to your industry. Our services here include loan processing, claims processing, application processing, credit and collections, reconciliations, accounts payable, time and expense re-imbursement, vendor payments, benefits administration, payroll and other industry specific functions.

Administration Services

Our industry administration services provide transaction processing to diverse industries in the service sector where large transaction processing takes place on a routine basis. These include industries like insurance, banking, financial services, mortgage etc.

HR Processing

Knowledge organizations today realize that employees are the back-bone of the enterprise and hence it is imperative that employee processes, especially those impacting employee relations and employee satisfaction need to be managed well. We provide a comprehensive suite of HR (Human Resource) Processing services ranging from payroll outsourcing services to benefits administration to HR Outsourcing, hiring, recruitment and training. Our Human Resource offerings include: Payroll outsourcing services, Benefits administration, Personnel administration, Hiring and Recruitment, Education and Training.

Supply Chain Management

Supply chain management is a crucial tool for companies today to control their bottom lines and hence improve profitability. We provide supply chain services across the complete material management lifecycle ranging from raw material sourcing to finished goods handling to retailing solutions. Supply chain services include: Inventory Management, Direct Procurement, Transportation Administration, Logistics and Dispatch.