Cloud Support Services

As the Federal Government looks to optimize services and modernize the IT assets in a cost-constrained environment, Technik brings the ITIL best practices, industry expertise, and cloud first strategy to enable agility, innovation and harness the power of cloud computing to successfully advance federal government’s mission objectives. Technik’s cloud support capabilities span across major cloud service providers, including AWS, Microsoft Azure, Google Cloud Platform (GCP), IBM Cloud and Oracle Cloud.

Technik’s cloud support services include:

  • Enterprise Cloud Strategy Support
  • Cloud Transition Support
  • Cloud Operation and Governance Support

Enterprise Cloud Strategy Support: Cloud services are easy to consume, however a robust enterprise cloud strategy is essential to fully leverage the cloud infrastructure (public cloud, private cloud, gov cloud) and cloud native services in an efficient and cost effective manner.  Technik’s Enterprise Cloud Strategy support services are designed to optimize cost, manage risks and accelerate the transformation journey.  Our  team helps organizations navigate through the complexities (IaaS, SaaS, PaaS, DaaS) and builds a roadmap for success from planning and acquisition to implementation and operation. Technik’s fit-for-purpose cloud strategy, transition methodology and operations and sustenance model enables our customers to efficiently run the workloads in cloud, monitor and manage risks and optimize cost.

  • As-Is” Architecture Analysis: Technik works with subject matter experts and key stakeholders to document and validate the current architecture and perform assessments of the landscape and on-going issues to determine and prioritize the candidates for transition.
  • To-Be” Architecture Development: Based on the specific requirements, goals and objectives, Technik develops the end-state “To-Be” architecture to enable analysis and impact assessments.
  • Gap Analysis, Roadmap and Recommendations: Technik works to identify the gaps between “As-Is” architecture and “To-Be” architecture across people, process and technology needs. We identify improvement opportunities to build a roadmap for successful transition, operation and sustenance of services on cloud.
  • Analysis of Alternatives (AoA): Technik uses data driven analysis of possible alternatives throughout the lifecycle and develops objective rationalization for leadership decision support. This AoA focuses on public, private and hybrid cloud initiatives, including the hardware, software, licensing and resources in full consideration of cost, schedule, risk and performance requirements.

Cloud Transition Support: During the transition phase, Technik develops a detailed plan, deployment model and transition strategy including the phased approach for implementation of cloud services for consumers. From acquisition to implementation, Technik collaborates and coordinates with all stakeholders to efficiently manage the cost and risk throughout the transition phase. This enables successful execution of cloud strategy i.e.; transition and operation of services on cloud platforms.

Cloud Operations and Governance Support: Technik works with the stakeholders to develop and maintain policies, instructions, standard operating procedures and continuity of operations plan (COOP) and implements monitoring, management and security controls to ensure efficient and secured delivery of cloud hosted services to the customers.

Contact us to learn more about our Cloud Support Services