Technik provides operations and maintenance support to keep critical enterprise systems functioning to achieve required performance, security and reliability. We offer fully managed services to support our customer’s network operations centers and enterprise service desks by supplying facilities, systems, processes and personnel.
We leverage quality standards such as ITIL, CMMI, ISO 9001, and IEEE to ensure quality processes for delivery. We employ highly skilled, experienced people who have in-depth knowledge of emerging technologies.
Comprehensive O & M Services
Technik provides continued support to keep critical enterprise systems functioning properly. Specific O & M services include:
- Software maintenance bug fixes and workarounds
- LAN/WAN/MAN Management
- Server Administration
- Database Management and Administration
- Help Desk Tier 1, 2, 3/IT Assistance Hotline
- Office Automation Software Support